General Terms and Conditions
Futurewave International
Chamber of Commerce: 67419550 | Registered office: Berkel en Rodenrijs, The Netherlands
Filed with the Chamber of Commerce on 13 November 2025
1. Definitions
1. Futurewave International: Futurewave International B.V., trading as Mancademy, KvK 67419550.
2. Customer: the party with whom Futurewave International enters into an agreement.
3. Parties: Futurewave International and the Customer jointly.
4. Consumer: a natural person acting for purposes outside his trade, business, craft or profession
2. Applicability
1. These terms apply to all quotations, agreements, deliveries and services of Futurewave International.
2. Deviations are only valid if expressly agreed in writing.
3. General terms of the Customer or third parties are excluded
3. Prices
1. Prices are exclusive of VAT, unless expressly stated inclusive of VAT.
2. Futurewave International may change prices at any time.
3. Unforeseeable cost increases may lead to price adjustments.
4. The Consumer may terminate the agreement in case of a price increase within 3 months of conclusion, unless resulting from statutory regulations.
5. Services are charged based on actual hours worked at the applicable hourly rate.
6. An agreed total amount is a target price, unless a fixed price is confirmed in writing.
7. Futurewave International may deviate up to 10% from the target price.
8. If >10% deviation, Futurewave International informs the Customer in good time. The Customer may cancel the excess part.
9. Annual price adjustments are permitted.
10. Price increases are communicated in advance.
11. The Consumer may terminate if they do not agree with the price increase
4. Payments
1. Down payment up to 50% of the total amount is permitted.
2. Payment term:
Consumers: within 14 days of invoice date.
Business Customers: within 30 days of invoice date, unless otherwise agreed.
3. Delivery may be subject to immediate payment or security.
5. Consequences of Late Payment
1. Interest on overdue payment:
Consumers: 1% per month.
Business Customers: statutory commercial interest (art. 6:119a Dutch Civil Code).
2. Collection costs:
Consumers: according to the Extrajudicial Collection Costs Decree (BIK)
Business Customers: WI 2023 scale (min. €40).
3. Futurewave International may suspend delivery until payment.
4. In case of bankruptcy/seizure: claims immediately due.
5. No cooperation? Customer still owes full payment.
6. Right of Withdrawal (Consumers only)
1. 14-day cooling-off period for online purchases, provided:
product unused
not custom-made
not hygiene products
seal intact (digital media)
not tickets/travel/catering
not urgent repairs
no waiver of right
2. Cooling-off period starts:
upon delivery of last item
upon first delivery in subscription
upon confirmation of digital content purchase
borne by the Consumer, unless Futurewave International failed to inform in advance that return costs are for the Consumer
7. Digital Content (e.g. Elite Mentorship Program)
Right of withdrawal lapses only if:
1. Full delivery before end of cooling-off period, and
2. Explicit consent + waiver by the Consumer.
Mandatory at purchase (checkbox):
[ ] I consent to immediate delivery of digital content and waive my 14-day right of withdrawal.
8. 30-Day Money-Back Guarantee – Elite Mentorship
30-day guarantee subject to:
1. Min. 75% of investment paid.
2. Request within 30 days of purchase.
3. Attended min. 2 mastermind calls.
4. Completed min. 2 chapters + reflection documents fully filled. Request: [email protected] + proof of purchase. Refund: within 14 days of approval.
9. Suspension / Set-off
Business Customers only:
No suspension of payment.
No set-off against counterclaims. Consumers retain these rights.
10. Right of Retention
1. Futurewave International may retain goods until all outstanding invoices are paid.
2. Applies also to prior agreements.
3. No liability for damage due to retention.
11. Retention of Title
1. Goods remain property of Futurewave International until full payment.
2. Customer may not pledge/sell until title transfer.
3. Upon seizure: agreement terminated + damages claimable.
12. Delivery & Warranty
1. Delivery: at Futurewave International, unless otherwise agreed.
2. Warranty: only for manufacturing defects. No wear, negligence or modifications.
3. Risk transfer: upon actual delivery to Customer.
4. Mentorship: best efforts obligation. No guarantee of results.
13. Duration & Termination
1. Indefinite term: terminable with:
Consumers: 1 month notice
Business Customers: 2 months notice
2. Fixed term: tacit renewal → same notice periods.
3. No fatal deadlines for exceeding terms.
14. Intellectual Property
1. All content (videos, documents, etc.) remains property of Futurewave International.
2. No copying, sharing or commercial use without written consent.
15. Confidentiality
1. Customer keeps all information from Futurewave International confidential.
2. Exception: public info or legal obligation.
3. Duration: term + 3 years after termination.
16. Penalty Clause
For breach of IP/confidentiality:
Consumers: €500 + €100/day (max. €5,000)
Business Customers: €2,500 + €250/day (max. €25,000) No prior notice required.
17. Liability
1. Liable only for intent or gross negligence.
2. Only direct damage. No indirect damage (loss of profit, etc.).
3. Max. liability: invoice amount or €10,000 (lower applies).
4. Limitation period: 12 months from event.
18. Force Majeure
1. Includes: strikes, internet outages, government measures, etc.
2. Suspension until resolved.
3. After 30 days: either party may terminate.
4. No damages payable.
19. Miscellaneous
Amendment of terms: major changes → Consumer may terminate.
Transfer of rights: only with written consent.
Severability: invalid clause → replaced by closest intent.
Governing law: Dutch law.
Jurisdiction: District Court of Rotterdam.
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